PRIVACY POLICY

Effective Date: 21/11/24

Welcome to Suburban Chemicals! By purchasing from or interacting with us, you agree to the following Privacy Policy and Terms & Conditions.

Privacy Policy

At Suburban Chemicals, we value your privacy and are committed to protecting your personal information.

Information Collection and Use

We may collect your personal details such as name, contact information, billing address, and payment details to process orders, provide services, and improve your shopping experience.

Online Sales: Information is collected when you place an order through our website.
Offline Sales: For in-store or direct purchases, your information may be collected for billing and customer support purposes.

Data Security

We implement secure measures to safeguard your data, including encryption and restricted access to sensitive information. However, no system is completely foolproof, and we cannot guarantee absolute security.

Sharing Information

We do not share your personal information with third parties except to process payments, fulfill orders, or as required by law.

Customer Rights

You have the right to access, update, or request deletion of your data. Contact us at [Insert Contact Email] for assistance.

Terms & Conditions

1. Scope of Products

Suburban Chemicals specializes in mosquito fogging machines for personal, commercial, and industrial use. The buyer is responsible for ensuring the suitability of products for their intended use.

2. Payment Terms

Advance Payment: Orders will only be processed upon receipt of full payment. Payment can be made via online payment gateways, direct bank transfer, or cash for in-store purchases.
Order Confirmation: Once payment is confirmed, the buyer will receive an order acknowledgment via email or receipt for offline purchases.

3. Delivery Policy

Delivery Timeline: Products are typically dispatched within [Insert Number] business days of payment confirmation. Shipping time may vary based on location and availability.
Shipping Costs: Shipping charges will be communicated at checkout for online orders or prior to billing for offline purchases.
Delays: While we strive to meet delivery timelines, unforeseen delays due to logistics or external factors may occur. Customers will be notified of any delays.
Ownership Transfer: Ownership of products passes to the buyer upon delivery.

4. Returns and Warranty

Returns: Returns are accepted within [Insert Number] days of delivery for defective or damaged items. The product must be unused and in its original packaging.
Warranty: Fogging machines come with a warranty period of [Insert Number] months against manufacturing defects. The warranty does not cover damage due to misuse, neglect, or normal wear and tear.

5. Limitation of Liability

Suburban Chemicals is not liable for:

Improper use or operation of the product.
Losses incurred due to delivery delays or product malfunctions.
Any indirect or consequential damages.

6. Amendments

We reserve the right to update these terms and policies at any time. Changes will be effective upon posting on our website or in-store.

7. Contact Us

For any queries, please contact us at:

Email: suburbanchemicals@gmail.com
Phone: 9820050816
9819350816
Address: shop no 1, neel kiran chs, sv road Khar west, Mumbai 400052

By purchasing from Suburban Chemicals, you confirm your acceptance of these terms.